Course FAQs: Design-Your-Own Landscape Layout

After purchasing access to Design-Your-Own Landscape Layout, you will receive 3 years (1,095 days) access to the core course materials, which includes approximately 10 hours of video content, and at least 8 printable pdfs. These core course materials are "on-demand" or "evergreen" so you can log in and watch them at any time. There may be different time or access conditions associated with certain bonus videos, pdfs, or other materials. In this course, I will provide you with information and activities for drawing a landscape design layout plan. 

In addition to the core course materials, you will receive access to a bonus "community" space, where you can interact with other people taking this course. The community is an optional place to say hello, ask questions, share your homework activity progress, and anything else that closely relates to the course materials. Be sure to read the community rules before posting. This is an optional, public space and by interacting in it, you understand that you are entirely responsible for the experience you have.

Please decide if this course is right for you by reading the all the information about the course before purchasing. Read and agree to our Terms of Use, Conditions, and Release before purchasing this course. This is a self study course, and it is up to you to study, do the work, and learn, in order to benefit from this course. It is always up to you to decide what is best for you and best for your design.

You should receive a confirmation email automatically shortly after your purchase which will include a link to log in to the course. You will create an account through Thinkific.com and must log in to access the course materials. 

If you do not receive a confirmation email, or if you have additional questions, please reach out to support@gardenprojectacademy.com.

Read and agree to our Terms of Use, Conditions, and Release before purchasing this course.

Visit the course sign in page, here, and enter your email address and password.

 No problem! Go to the sign in page, here. Click “I forgot my password,” and follow the instructions. 

Can you look at which email address your welcome email was sent to? That's the one you used to sign up.
Still can't find it? Go to the sign in page, here. Click “Forgot Password?” and enter the email address you think you may have used. If it's the right email address, a password change request email will be sent to that address. If not, you will not receive an email. Once you find the account, proceed to update your password. If this doesn't work, please reach out to support@gardenprojectacademy.com

Go to your notification settings, here. You may need to sign in. Then, un-check BOTH boxes, and be sure to select "save"!

Besides the first few automatic emails you received when you first signed up, every other email will have an “unsubscribe” link at the very bottom of the email. This webpage may include an additional step, so be sure to follow it to confirm your subscription.

Three years from the sign up date, or approximately 1095 days. 

Nope! The course's main curriculum videos are always available online. Sign in any time to watch the videos. Take breaks, and return to them whenever you want!

Yes! Just follow the link to sign in through the internet browser on your phone.

Consult terms and conditions, here. (The refund policy is a part of the terms and conditions). 

Consult privacy policy, here.

Please decide if this course is right for you by reading the all the information about the course before purchasing.
No refunds. If there are extenuating circumstances, please reach out to support@gardenprojectacademy.com and we will consider your case. We are reasonable people and want you to have the best possible experience taking courses at Garden Project Academy, while balancing reasonable protection of our offerings. Please read full terms and conditions on this entire page.

Please understand, digital products are a tricky industry to offer refunds for because people in the past have been known to purchase courses, enjoy (or steal) the materials, and then ask for a refund. This is a quality course, and it costs less than it typically costs to have a landscape designer consult for only a few hours (and you receive three years access to over 10 hours of content). Even if there are certain parts of the course that do not apply to your current circumstances, it is likely that other parts are still helpful for you and your design project. Again, if there are extenuating circumstances, please reach out to support@gardenprojectacademy.com and we will consider your case. We are reasonable people and want you to have the best possible experience taking courses at Garden Project Academy, while balancing reasonable protection of our offerings.

Thank you for understanding our efforts to protect our materials!

Questions? Contact support@gardenprojectacademy.com

Please do not share your private log in information or otherwise share this course with others. I'm sure you understand that sharing course information is harmful. This is a quality course, and it costs less than having a landscape designer consult for only a few hours (and you receive three years access to over 10 hours of expert content). If you purchased a ticket to a conference or class, you would need to purchase one ticket per person. Please think of this in the same way. I worked very to create this course, and believe it is perfectly reasonable to be compensated for a person's access to this information.

We understand watching with a friend or a spouse (that's just reasonable), but if you are caught sharing this course log in information with others, or if numerous IP Addresses are logging into one account, or if there are any other indications of exporting or sharing this material, at our discretion, then we reserve the right to disable your account and refuse future business interactions at any time and without any refunds.

If you have additional questions, please reach out to support@gardenprojectacademy.com and we will consider your case.

If you ever see someone else copying, stealing, or blatantly sharing our materials, it helps SO much if you send us an email to let us know: support@gardenprojectacademy.com. 

We are reasonable people and want you to have the best possible experience taking courses at Garden Project Academy, while balancing reasonable protection of our offerings.

Thank you for understanding our efforts to protect our materials!

To view the transcript of every video, turn on the closed captions, then click on the little arrow on the captions when they appear. This will pull up a searchable transcription. If there is anything else I can do to help, please email support@gardenprojectacademy.com.  

There is a "CC" (closed captions) button at the bottom of any course video to turn on English closed captions. Right now, the course is just in English, though I am so excited to offer additional languages as the business grows. Please send a request for additional languages at support@gardenprojectacademy.com.
If there is ever a video missing this CC button, apologies, please let me know via support@gardenprojectacademy.com and I'll get it fixed! Sometimes the video settings can be a bit glitchy and mistakes are made.

Please reach out! I am always learning new ways to support people online and in this subject area, and I don't have all the technological skills I wish I had, but it is extremely important that everyone be feel welcome, included, and supported. So if there is a way I can make these products better to help you feel more comfortable and have a great time, please please let me know. Email support@gardenprojectacademy.com.

You can email support@gardenprojectacademy.com with additional questions

Visit the course sign in page, here, and enter your email address and password. Scroll down below your courses and you'll find your communities! If a community is missing, please reach out to support@gardenprojectacademy.com

Sign in to the community, and select the "space" on the left with "rules" in the title. The post pinned to the top of the feed includes the rules: be sure to select "see more" and read them all! They are subject to change at any time. Here is a SUMMARY of a few important rules, though read the full rules prior to using the community:

-Be sure to post in the correct "space" to help us stay organized! (Do your best)
-Please keep everything relevant to the course and its topics.
-No plant identification pictures or super regionally specific questions. 
-Answers aren't guaranteed: The community is simply a place for... community! Reach out to support@gardenprojectacademy.com if needed
-Please help cultivate a kind, polite, and supportive community: This means being kind, encouraging, and supportive in all actions. Treat others as you would wish to be treated. No bad words. Disagreements and constructive criticism are a healthy part of a community, particularly when backed by credible sources/research, and approached with kindness. No advertising, spam, promoting, or politics.
-Consider paying it forward: When you ask a question, perhaps answer a question or two (or comment something supportive if you don't know the answer).
-This is an optional, public space and by interacting in it, you understand that you are entirely responsible for the experience you have. Garden Project Academy LLC cannot constantly monitor the content and actions taken within this group. 
-Other question or comments? support@gardenprojectacademy.com! 
-HAVE FUN!

This is a place to say hello, ask questions, share your homework activity progress, anything else that closely relates to the course materials. 
(NO plant identification posts or regionally specific questions, please! These are best asked elsewhere, because your peers may not be able to help with them).

Be sure to watch all of the tech tutorials within the course materials. If you have any additional questions, reach out to support@gardenprojectacademy.com

Nope! The community is optional, though sometimes fun and helpful. 

We reserve the right to kick anyone out of the community at any time for any reason. We will kick people out for being unkind, or otherwise repeatedly breaking the rules. To read the group rules, sign in to the community, and select the "space" on the left with "rules" in the title. The post pinned to the top of the feed includes the rules: be sure to select "see more" and read them all!
If you get kicked out of the community, we will notify you, and we may delete some or all of your posts, comments & activity without recovery. In this case, you will not lose access to the main online course material (videos, handouts), but you will lose access to the community space. You will not receive any refunds, since the community is a privilege and only meant to supplement the main course. 

Please email support@gardenprojectacademy.com

This course is designed to be completed over 5 or 6 weeks, though some people take less or more time. There is approximately 10 hours of main video content. It is up to you to decide how much time to spend on the homework activities and course materials.

Your instructor is Eve Hanlin (founder of Garden Project Academy), a horticulturist and landscape designer from the Pacific Northwest corner of the United States. Learn more about Eve, here!

I'll guide you through the process of creating a hand drawn, to-scale, landscape design layout plan. I'll provide steps and helpful resources, but remember: it is up to you to do the work and make the map! It is up to you to decide what is best for you and your yard.